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Huawei: customer engagement

18 February 2021 | Research

Yushan Chen

Company profile | PPTX and PDF (2 slides) | Customer Engagement| Telecoms Software Market Shares


Huawei has a large installed base for its customer experience solutions. The company is increasingly focusing on standardised deployments of its customer engagement solution with limited customisation.

This company profile provides: 

  • a company summary
  • a strategy overview
  • an assessment of the strengths and weaknesses of Huawei's customer engagement software.


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