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Data, AI and Development Platforms

Telecoms operators and communications service providers (CSPs) are seeking to use new digital technology to reduce operational costs, improve the customer experience and optimally use resources. These organisations require high-quality secure data solutions for accurate decision making.

Data, AI and development platforms have become central to all telecoms operator and CSP transformations. This programme looks at how each of these technology platform areas is changing, what the implications are for operators, CSPs and vendors, and what future changes are likely.

Key themes

  • The challenges that telecoms operators and CSPs face when ensuring that the data remains secure and is accessible in a way that benefits all parts of the business.
  • The use of self-service tools to enable organisations to generate insights without using scare data science resources. The ability to improve time to value for specific use cases to reduce the risk of project failure.
  • The changing demands of customers that want an integrated and transparent CI/CD and development approach.

Programme head Justin van der Lande

Justin van der Lande Principal Analyst | Research